Customer Service Representative

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Customer Service Representative
£13,135 to £17,256 per annum - (Inclusive of London Fringe Weighting)
Based on 27 hours per week
 
Ref: CS006

Monday – 10am-4pm
Tuesday – 11.30am-4.30pm
Wednesday – 10.30am-3.30pm
Thursday – 10.30am-3.30pm
Friday – 10.30am-4.30pm

We are looking for an enthusiastic individual with excellent customer service skills to join our team.

You will support the Customer Service team and be responsible for the efficient handling of a variety of telephone, face-to-face, email and social media enquiries. You should have excellent I.T and keyboard skills together with good listening and questioning skills. Previous experience of Benefits’, Council Tax and Housing Services would be an advantage, but is not essential as full training will be provided.

There will be a need for flexibility with working hours for provision of cover across the Customer Service team, which may result in you working in Hemel Hempstead, Berkhamsted or Tring on occasions.

Closing Date: Midnight 3 June 2018 


Job Description
Person Specification
Vacancy Description
.
 

Customer Service Representative
£13,135 to £17,256 per annum - (Inclusive of London Fringe Weighting)
Based on 27 hours per week
 
Ref: CS006

Monday – 10am-4pm
Tuesday – 11.30am-4.30pm
Wednesday – 10.30am-3.30pm
Thursday – 10.30am-3.30pm
Friday – 10.30am-4.30pm

We are looking for an enthusiastic individual with excellent customer service skills to join our team.

You will support the Customer Service team and be responsible for the efficient handling of a variety of telephone, face-to-face, email and social media enquiries. You should have excellent I.T and keyboard skills together with good listening and questioning skills. Previous experience of Benefits’, Council Tax and Housing Services would be an advantage, but is not essential as full training will be provided.

There will be a need for flexibility with working hours for provision of cover across the Customer Service team, which may result in you working in Hemel Hempstead, Berkhamsted or Tring on occasions.

Closing Date: Midnight 3 June 2018 


Job Description
Person Specification