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Housing Advice (Triage) Officer
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Housing Advice (Triage) Officer                                        REF: H7152


£27,191 to £30,295 per annum (including London Fringe Weighting)


One Year Fixed Term opportunity


The opportunity has arisen for this vacancy within the Strategic Housing Service. You will provide high quality front line specialist advice and support to people seeking housing assistance.  You will also undertake initial assessments and triage approaches to the Council in line with the Homeless Reduction Act 2017 and related legislation.  You will work in line with the Council’s policies and procedures, delivering its Silver standard Housing Options service and support the Council’s drive to achieve Gold Standard.


You will work closely with the Customer Service Unit to provide prompt and accurate triage assessments of clients approaching with housing related issues. You will have excellent oral and written communication skills, the ability to build strong and meaningful relationships with organisations (both statutory and voluntary).  


A check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate for the above post has no relevant convictions.



Closing date: 7 June 2020


Interviews: 15/16 June 2020  

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